Messaging Privacy Policy

Effective Date: October 22, 2026

Mialab (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Mialab collects and uses information about you when you opt-in to receive SMS messages from us.

Information We Collect

When you opt-in to receive SMS messages, we collect:

• Your phone number
• Consent to send SMS messages
• Your email address
• Your basic contact information
• Your messaging history

How We Collect Your Information

We may collect your information directly from you, such as when you complete a form or contact us or automatically, such as when you interact with our website.

How We Use Your Information

We use your information to:

• Send you the SMS messages you’ve opted in to receive
• Provide updates and other communications you have opted in to receive
• To operate our business

Stop Text Messages and Manage Your Preferences

You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. You can review our Terms https://mialab.com/terms-conditions for additional information about the opt-out process.

GoTo Connect, Message Delivery and Other Disclosures

MIALAB uses GoTo Connect to send and receive text messages. GoTo Connect and the telecommunications providers involved in message delivery process the information needed to provide this service on MIALAB’s behalf. This operational processing does not authorize the use of your phone number, SMS consent or mobile opt-in information for those providers’ own marketing or promotional purposes.

We may disclose your information to our affiliated companies; to third party service providers, business advisors, or consultants who provide services to us; in connection with a merger, acquisition, reorganization, restructuring, financing transaction or sale of assets; as required by law or administrative order; to assert claims or rights and to defend against claims.

We do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes.

Protection of Information

We take steps to protect your information against unauthorized use or disclosure.

Updates

We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices.

How to Contact Us

If you have any questions or concerns regarding your privacy or the handling of your personal data, please contact us at: cs@mialab.com or call us at 305-364-7100.

SMS Consent and Marketing Data Restrictions

When you opt in, you agree to receive the MIALAB text messages described in the consent you provide and our SMS Terms and Conditions. Providing a phone number alone does not constitute consent to promotional texts. Message frequency varies based on communication needs. Message & data rates may apply. Reply STOP to unsubscribe or HELP for assistance. For more information, view our Terms and Conditions.

SMS Privacy Policy: No mobile opt-in data will be shared with affiliates or third parties for marketing purposes under any circumstances.